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SHIPPING & RETURN POLICY SHIPPING & RETURN POLICY
FOLLOW-UP OF YOUR PURCHASE :

For your entire satisfaction, we will send you your follow-up during the period foreseen for that purpose, which is between the 10 and the 25 of every month. You will be able to, with your number of follow-up, follow the sending of your package in real time on the following websites:

Chronopost : http://www.chronopost.fr/transport-express/livraison-colis
EMS :  http://www.ems.com.cn/english-main.jsp


DELAYS AND FREQUENCIES OF DELIVERY :

WRSCA GROUP use bi-monthly bulking for all the orders, which consists in treating the purchases by sections of 15 days. Even though it may make the delay of delivery quite long, monthly bulking is necessary to guarantee the lowest prices to all of our clients, durably.

· From the beginning of the next 15 days, the preparation of orders varies from 6 to 9 workdays (for big volumes), and the delay of dispatch varies between 10 and 15 working days. The maximum total period of delivery (including the month of monthly bulking) is 2 to 4 weeks.

· For the pairs of shoes that might me in shortage of stock, it is necessary to take into account 1 or 2 weeks of supplementary delay.

This delay being independent from our will, we will decline any complaint during this period of waiting. Besides, the suppliers will not make any refund during this period, and any attempt of block of transfer or fraud will be pursued. We thank you for your cooperation.

Table of indication of delivery periods:

Prix du produit
Porudct Price

Livraison Standard
Standard Delivery

Livraison Prioritaire Premium
Premium Prioritary Delivery

0-49 EUR

14 EUR

25 EUR

50-99 EUR

19 EUR

30 EUR

100-149 EUR

24 EUR

35 EUR

150-199 EUR

29 EUR

40 EUR

200-249 EUR

34 EUR

45 EUR

250-299 EUR

39 EUR

50 EUR

300-349 EUR

44 EUR

55 EUR

350-399 EUR

49 EUR

60 EUR

>400 EUR

Livraison gratuite
FREE SHIPPING

Livraison gratuite
FREE SHIPPING

Important note:

?In February and October, China goes through two 15 days periods of national holidays.
?From May 1 to May 7, the manufacturers realize a complete inventory of their factory.

During these two periods, we will disregard any complaint regarding delays of reception. Orders will be treated by the manufacturers once the national holidays or their inventory are over. We shall not make any refund for these periods of delay. We are sorry for any inconvenience.

DETAILS OF THE PROCESS OF A DELIVERY:

Once the payment has been confirmed, 72 hours are necessary so that your bank finalizes the transactionl.
If your purchase was finalized during the weekend, a delay of 24 hours will be necessary, since all orders are handled during working days.

After this management, it will be necessary to refer to you in the paragraph "Delays and Frequencies of Delivery" to know the delivery period of your package.

DELIVERY :

Packages are sent by the supplier by way of the following circuit: the packages are forwarded and deposited to the Chinese post office, then are taken care by EMS services, then by CHRONOPOST's services.

MORE INFORMATIONS :

For more informations, refer to our FAQ.

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